custom ai support & chat agents

Your website's support agent,
hammered into shape by AI.

AISupportForge forges a capable AI support & chat agent directly onto your own site. Point it at your website, add any documents you have, and it answers your visitors from your own content. It also sees what the visitor was doing before they asked, so it can diagnose the problem instead of asking them to describe it.

HEAT · HAMMER · DEPLOY, EST. 2026

SUPPORT FOR YOUR SITE, HOW IT WORKS →

Try it on your own site → No account, no card. It reads three of your pages and hands you a working agent for two hours. The free account reads your whole site and keeps it.

// what your visitor sees

Ridgeline Coffee

my discount code won't apply

I can see the checkout rejected SPRING20 two minutes ago because your basket total was under the £25 minimum. Adding one more bag takes you over it, and the code should then apply.

oh! that was it, thanks

Ask a question...Send

// what the agent saw first

14:02:11 viewed /basket

14:02:29 clicked "Apply code"

14:02:31 form error: "Minimum spend not met"

14:02:36 clicked "Apply code"

14:02:38 FRUSTRATION: clicked 3x rapidly

14:02:44 opened the chat

Card numbers and email addresses are masked before anything leaves the page. No recordings, no session replay, nothing to install.

[01]

Point us at your site

Give us your web address. The agent reads your public pages itself. No server access, no credentials, nothing to install yet.

[02]

Share what you know

Upload informational documents and answer the AI's guided questions about your business.

[03]

The AI forges your agent

Documents, vector search, and SQL data are combined into one knowledgeable support bot.

[04]

Go live

Your custom chat agent is embedded on your site, ready to help your visitors 24/7.

[05] // SMART DIAGNOSTICS

The agent sees what went wrong

AISupportForge quietly observes visitor journeys on your site (page views, clicks, and errors, with sensitive fields always masked) and ties them to each chat session. When someone hits a snag, the agent sees exactly what led up to it and pinpoints the misstep: no more "can you describe what you were doing?" Frustration signals like rage-clicking can even prompt the agent to offer help first.

[06] // LIVE HANDOFF, IF YOU WANT IT

Purely AI, or AI that knows when to fetch you

Most sites are best served by an agent that simply answers well and takes an email address for anything it cannot settle. That is the default here, and it is a perfectly good place to stop: live handoff is off until you switch it on.

Turn it on and you set the hours you are usually around, in your own time zone. Inside those hours the agent does one more check before it offers anybody a person: it looks at whether a teammate is actually at their desk right now, not merely rostered. If someone is, it says it will check for a free operator and alerts them to pick the conversation up. If nobody is, it never raises the idea at all, and quietly takes an email address instead. A visitor is never promised a human who is not there.

When someone does step in, they answer from an inbox in your portal: they claim the conversation, and what they type reaches the visitor in the same chat window, live, with the AI stepping aside so nobody gets two answers at once. Hand it back when you are done and the agent resumes. Nothing extra to install and no separate app to run, the portal you already use is the operator desk.

You can switch the whole thing off again at any time, and your agent goes back to being purely AI with nothing left dangling.